Privacy Policy

Last Updated: November 10, 2026

Welcome to LANVELLA. This Privacy Policy describes how [LANVELLA LCC] ("LANVELLA," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit lanvella.com, place an order, or contact us. Please read this policy carefully.

1. Information We Collect

Depending on how you use our website, we may collect:

Contact and order details: name, email address, telephone number, billing and shipping addresses, products ordered, and purchase history.
Account information: username, account preferences, and securely stored authentication information if you create an account.
Payment and transaction information: payment status, transaction identifiers, and limited payment details provided by payment processors. We do not ordinarily receive or store full card numbers when payments are handled by third-party processors.
Technical and usage data: IP address, browser and device information, approximate location derived from IP, pages viewed, referral information, and interactions with our site.
Communications and preferences: customer support inquiries, reviews you submit, and marketing preferences.

2. How We Use Information

We use information to process orders and payments, deliver purchases, provide customer service, manage accounts, prevent fraud, maintain site security, comply with legal obligations, improve our website, and send marketing communications where permitted by law and your preferences.

3. Cookies and Similar Technologies

Our WordPress and WooCommerce website may use essential cookies to maintain shopping carts, checkout sessions, and account logins. We may also use analytics or advertising cookies if the relevant services are enabled. You can adjust browser settings to limit cookies, although some shopping features may not function correctly. Where required, we will request consent before using non-essential cookies.

Analytics and advertising tools currently used: [ "NONE"].

4. How We Share Information

We may share information with service providers that help us operate our store, such as website hosting providers, payment processors, shipping carriers, email providers, fraud-prevention services, and customer support providers. We may also disclose information when legally required or in connection with a lawful business transaction. We require service providers to handle personal information appropriately under applicable agreements and law.

Payment processors and major service providers: [Visa,Paypal，Stripe，].

5. Advertising and Data Sales

We do not describe personal information as sold or shared for cross-context behavioral advertising unless that reflects our actual practices. If we use advertising pixels, retargeting, or similar technologies, additional disclosures and applicable opt-out rights may be required.

6. Marketing Communications

If you subscribe to promotional emails, we may send product news and offers in accordance with applicable law. You may unsubscribe using the link in a marketing email or by contacting us. Transactional messages about your orders may still be sent as necessary.

7. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described here, including order fulfillment, customer service, accounting, tax, fraud prevention, dispute resolution, and legal compliance. Retention periods depend on the type of record and applicable requirements.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no internet transmission or storage system can be guaranteed completely secure.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, receive a portable copy, or opt out of certain processing. Some requests may be subject to identity verification and lawful exceptions. To submit a request, contact [[email protected]]. We will respond as required by applicable law and will not unlawfully discriminate against you for exercising your rights.

Residents of certain U.S. states may have additional privacy rights. If our activities are subject to those laws, we will provide the notices and mechanisms they require, including any applicable appeal process and opt-out links.

10. International Processing

Our business and service providers may operate in different countries. Personal information may therefore be processed outside your state or country of residence. Where required, we will apply appropriate safeguards for international transfers.

11. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

12. Third-Party Websites

Our site may link to websites or services operated by third parties. Their privacy practices are governed by their own policies, which we encourage you to review.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. We will post the updated version with a revised date and provide additional notice where required.